GDPR compliance

Please note that Smart Solutions is part of ESPO Trading Limited and so some links in this document and terms and conditions will refer you to ESPO's Information

ESPO Trading Limited, trading as Smart Solutions, is a company registered in England and Wales with company number 11227986 and registered address is Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES.

GDPR compliance

ESPO is committed to delivering excellent services whilst protecting our service users’ personal information and data. Like all organisations we are bound by the General Data Protection Regulation (GDPR). We have policies and processes in place that are in line with the legislation.

All staff are subject to ESPO’s “Information Security and Acceptable Use Policy” and must complete an on-line “Data Protection and Information Security” training course (or refresher course) on an annual basis.

ESPO’s IT department is responsible for processing data in a manner that ensures appropriate security, including protection against unauthorised or unlawful access and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

We take any concerns about our services seriously and wish to resolve any issues as they arise. Any concerns or issues should initially be raised with the relevant Service Delivery Manager.

Alternatively you can contact our Data Protection Officer - please email informationgovernance@leics.gov.uk or phone 0116 305 8257.

For further information please visit https://www.leicestershire.gov.uk/about-the-council/data-protection-and-privacy.